Shipping Policy

Shipping & Tracking

  • Free Shipping: At Peakflex Knee Sleeve, We offer FREE standard shipping on every single order.
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  • Order Tracking: Once your package dispatches, we’ll email you a tracking link and number. Please allow up to 48 hours for tracking details to update. You can track your shipment directly here.

Taxes & Import Duties

Orders delivered internationally may be subject to local import duties and taxes upon arrival. These charges are the responsibility of the recipient. For specific rates, please check with your local customs office.

Lost, Damaged, or Missing Packages

Every Peakflex order is thoroughly inspected before leaving our facility. While we aren’t liable for carrier delays, damage during transit, stolen packages, or customer address entry errors, we are always here to help you navigate shipping issues.

If your package arrives damaged or goes missing:

  1. Contact the shipping carrier directly to open a claim.
  2. Reach out to our team at [email protected] with your order number, and we’ll assist you through the process.